Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

Downloaded applications

New Contributor
Posts: 5
Registered: ‎08-23-2012
My Device: curve 9300
My Carrier: rogers

facebook chat not working- error 503

my facebook chat on my blackberry doesnt work. ive researched a lot of stuff and have done numerous things to fix it, but it still doesnt work. ive already deleted and reinstalled it. i have cleared my cache, logged out, restarted my phone and logged back in and it worked! but it only worked for a little while until it stopped working. after googling this problem, i found out that this problem has been up since last year and that its a miscommunication, but it must be fixed by now. is there something else oother than downloading another app to fix it, that i can do?

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: facebook chat not working- error 503

Hello aryal11 and welcome to the BlackBerry® Support Community Forums.


What version of the Facebook® for BlackBerry® smartphones application are you using? 


What software version is your BlackBerry® Curve™ 9300 smartphone running? 


Are you using Wi-Fi or the mobile network when you get the 503 error? 





Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Member
Posts: 1
Registered: ‎04-11-2013
My Device: Curve 9300
My Carrier: Vodafone IN

Re: facebook chat not working- error 503

I have a blackberry 9300 running 6.0 Bundle 3049 facing the same problem over wifi.Please help.

New Contributor
Posts: 6
Registered: ‎03-14-2013
My Device: Blackberry 9800
My Carrier: vodafone

Re: facebook chat not working- error 503


version of facebook : v3.3.0.11
Software version of blackberry : BB 9800 version : v6.0.0.706
connection : conneceted with wifi and also running data plans...

Please Help me.. !!

Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: facebook chat not working- error 503

install the latest version of the Facebook app : or higher.


The search box on top-right of this page is your true friend, and the public Knowledge Base too: