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New Contributor
Posts: 2
Registered: ‎08-23-2013
My Device: bold 9900
My Carrier: *

facebook messages don't appear in my email any more :(

I recently sent my phone out for repairs and when I re - setup my phone after getting it back, my phone no longer shows facebook notifications in my email in box on my phone.  Any help would be greatly appreciated!

I have a bold 9900

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: facebook messages don't appear in my email any more :(

Hello hippychick,

Welcome to the BlackBerry Support Community.

 

The following articles should assist you regarding Facebook for BlackBerry smartphones notifications:

Notifications are not received from Facebook for BlackBerry smartphones - http://www.blackberry.com/btsc/KB14358

Push and email notifications are received for the same item or no notification is received when using Facebook for BlackBerry smartphones - http://www.blackberry.com/btsc/KB17087

Let us know if this helps.

Thank you.

 

 


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New Contributor
Posts: 2
Registered: ‎08-23-2013
My Device: bold 9900
My Carrier: *

Re: facebook messages don't appear in my email any more :(

Thank you so much for your response, however I have already done those things and that's why I am confused as to why no facebook notifications are being received in my email.  Just on facebook.  I like them when they appear in my email in box on my blackberry.  There is also something I keep clicking in options underfacebook "turn off email notifications" however I can never tell if it has been clicked on or clicked off as nothing ever changes.

Thanks so much