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Posts: 1
Registered: ‎09-28-2012
My Device: 9700
My Carrier: MTS

>>> Write wrong mail in ID & forget password >>>

Remember only secret question & answer on that question.


Please Heeeelp...


Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: >>> Write wrong mail in ID & forget password >>>

Hello 1bander and welcome to the BlackBerry® Support Community Forums.


To clarify, the email addressed in your BlackBerry® ID is not the correct email account? 


Are you able to answer your secret question to access your BlackBerry ID? If so, you can change it as shown KB26694.


Hope this answers your question. 





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