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New Contributor
Posts: 3
Registered: ‎12-02-2011
My Device: 9300 curve
My Carrier: beeline

help me

Am using blackberry bold 9000 I can not download BBM on my device
I really do not know why,secondly I can not connect to my wifi I do not even
How to go about it with this bold 9000
Forums Veteran III
Posts: 3,801
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: help me

try this:

Go to this link from your phone:  mobile.blackberry.com

Scroll to Communicate and click on Blackberry messenger.  See if you can set it up from there.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 3
Registered: ‎12-02-2011
My Device: 9300 curve
My Carrier: beeline

Re: help me

Thanks but no luck
Regular Contributor
Posts: 65
Registered: ‎07-27-2011
My Device: 9300 Curve
My Carrier: Vodacom SA

Re: help me

I think you probably have the same problem I'm having - it seems as if th Blackberry ID website is down (if you go to http://us.blackberry.com/apps-software/blackberrymessenger/ on your pc and try to download it from there, you get a message that the site is down for maintenance). Give it a few hours then try again...

Regular Contributor
Posts: 65
Registered: ‎07-27-2011
My Device: 9300 Curve
My Carrier: Vodacom SA

Re: help me

Just to let you know my upgrade worked after a while when the BB ID site was back up again - try yours again and see if it works now...
Forums Veteran III
Posts: 3,801
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: help me

Here is the WiFi info for the bold 9000

http://docs.blackberry.com/en/smartphone_users/deliverables/14836/Wi-Fi_technology_66771_11.jsp

 

Also are you getting a  specific error when trying to install BBM?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________