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Contributor
Posts: 40
Registered: ‎09-14-2012
My Device: curve 9300
My Carrier: none

i need help plz

The blackberry world does not open on my z 10, it shows there was connection problem,, plz help me, and thanks...
Posts: 89,773
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i need help plz

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, try opening BlackBerry World again.




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Contributor
Posts: 40
Registered: ‎09-14-2012
My Device: curve 9300
My Carrier: none

Re: i need help plz

Hi, thanks for replying but for sorry it doesn't work...
Posts: 89,773
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i need help plz

At your Options > Advanced > applications, Delete BlackBerryWorld.

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.

Now, after rebooting, use your browser to go to www.blackberry.com/appworld and download again




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 40
Registered: ‎09-14-2012
My Device: curve 9300
My Carrier: none

Re: i need help plz

Sorry but I didn't find from where I can delete the blackberry world??! :smileysad:
Posts: 89,773
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i need help plz

Did you follow my path above?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 40
Registered: ‎09-14-2012
My Device: curve 9300
My Carrier: none

Re: i need help plz

Thanks but I don't have account on twitter
Posts: 89,773
Likes: 23,817
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: i need help plz


wisam wrote:
Thanks but I don't have account on twitter

huh? I am not asking you to follow me on twitter. I asked if you followed my path in the link I posted above.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code