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New Contributor
Posts: 2
Registered: ‎05-10-2013
My Device: Curve 9300
My Carrier: Vodacom

locked blackberry protect

I have managed to lock my backberry protect by using the incorrect password. How do I unlock my blackberry protect
Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: locked blackberry protect

are you able to log in here with your BBID ?
https://blackberryid.blackberry.com/bbid/login/



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 2
Registered: ‎05-10-2013
My Device: Curve 9300
My Carrier: Vodacom

Re: locked blackberry protect

Hi,no I'm unable to log in here it still says I'd Locked
Guru I
Posts: 19,007
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: locked blackberry protect

please read this (very long) article from the public knowledge base.

 

KB26361 How to change or reset the BlackBerry ID password




The search box on top-right of this page is your true friend, and the public Knowledge Base too: