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Visitor
Posts: 1
Registered: ‎05-03-2013
My Device: Curve 9360 OS 7
My Carrier: etisalat

my blackberry messenger is not working !

hi,i installed bbm and it was working fine,but it started to make the device slow,so i uninstalled it and reinstalled it again,but when i setup it,the same message keep appears to me "a temporary bbm server error "
i removed the battery and replaced it again and the same thing happend,i uninstalled it many times and reinstalled it many times but always the same message appears,please help me 

 

 

Thanks 

Posts: 89,767
Likes: 23,826
Solutions: 6,134
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: my blackberry messenger is not working !

Today there has been a known BBM server issue primarily affecting users in Europe, Middle East and Africa. While BlackBerry has stated they have fixed the issue, I imagine it takes time for the backlog of messages and server pings to cycle and propagate across the network.

 

So, be patient, give it a few hours and all should be back to normal.

In a few hours if it is not so, please contact your mobile provider for technical support and ask for the issue to be escalated directly to BlackBerry technical support.




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Registered: ‎05-04-2013
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cant access my enterprise activation