10-31-2012 11:16 AM
11-02-2012 05:52 PM
When you received your BlackBerry® Torch™ 9800 smartphone had a security wipe been done on it to remove the previous owner's information and BlackBerry® ID? If not, you will need to backup your data and perform one and then setup the BlackBerry® Torch™ 9800 smartphone with your own BlackBerry® ID. This KB article should help. "How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone" http://bbry.lv/TYT3st
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