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New Contributor
Posts: 2
Registered: ‎04-20-2012
My Device: blackberry bold 9900
My Carrier: O2

unable to log you in to blackberry ID

I had this running fine on my bb bold 9900 until I had to reboot the other day now it won't let me log in and won't even recognise my password which I know is correct as I have done a password change twice
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: unable to log you in to blackberry ID

Hey totty990,

Welcome to the BlackBerry Support Community Forums.


I can definitely help you out.


Follow the steps in this KB article to to resolve the issue: www.blackberry.com/btsc/KB28212


Let me know if you have any more questions.





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