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Enterprise Activation

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Guru III
knottyrope
Posts: 29,943
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Enterprise Activation tips

EA will only work on a BES dataplan

 

For BIS you use a wiped device or the app in app world.

http://appworld.blackberry.com/webstore/content/33609/

 

BIS or BES should work with webdesktop manager for a wired activation.

 

 

It is a BESAdmin rite of passage to go through the gauntlet of correcting the right BES data plan with your carrier.

Under Manage Connections on the device (OS 5 and higher), there's a services status which tells if connected to the data network.

For BES dataplan testing.

 

 

Want to check if a device is provisioned correctly?


Sign up for free to the BlackBerry Expert Support Center. If you dont have a SRP you can get a free one from a BES 5 Express download.

https://www.blackberry.com/besc/dashboard/

Then use the Enterprise Activation Readiness tool.

All at absolutely no cost to you or your organization!

The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.

 

 Identifying and troubleshooting issues with the Enterprise Activation process

 

Existing calendar appointments from Exchange mailbox are missing after device activation

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


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New Contributor
Brovig
Posts: 9
Registered: ‎04-15-2013
My Device: Bold 9900
My Carrier: Rogers

Re: Enterprise Activation tips

In your posting about Enterprise Activation tips you say that one can get a complimentary SRP ID (which is a requirement to sign up for BB Expert Support Center) "from a BES 5 Express download".

 

What is BES 5 Express? And where do i find it?!

 

Thank you for your trouble.

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Guru III
knottyrope
Posts: 29,943
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Enterprise Activation tips

It is a free BES server. Get one here. http://us.blackberry.com/business/software/besx/overview.html?displaychannelpage=desktop

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 5.0.4 and BES 10.2.2 with Exchange 2010 and SQL 2008


Please use plain text.