09-26-2013 12:21 AM
We just migrate our email to Office365, and we got this Blackberry Enterprise as well. Everything work well until we found out if our user create folder in their outlook/office365 then we need to go to Blackberry Enterprise console and tick/check the folder in order for them view the folder in their blackberry email. We get more trouble when existing user did not inform us when they create new folder in outlook/office365 and they unable to see the email in their blackberry. It is inconvenience for us to everyday check each user for their new folder. Is there anyway to make this process automatic?
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
04-09-2014 01:41 PM
users can enable the folder on their device as well
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V