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zaq
New Member
zaq
Posts: 1
Registered: ‎01-27-2014
My Device: Non-Blackberry user

Tenant Authorization Error

Hi

 

We receive the following error when trying to sign up for Blackberry Business Cloud:

 

Tenant authorization error

You do not have the Microsoft Office 365 subscription that is required to register a tenant. Please contact Microsoft Office 365 support.

 

I found Knowledge base article KB28468 and we have the problem described in Casue 3 - Tenants who have multiple supported plans and one of the supported plans have a status of disabled.

 

Resolution 3

Contact BlackBerry Technical Support Services for assistance.

 

 

Please assist in getting this resolved?

New Member
ngmpy
Posts: 1
Registered: ‎04-03-2014
My Device: Blackberry 9790

Re: Tenant Authorization Error

Hi, anyone had the solution for this error yet? Tried to call ms but seems they can not solve it as well. 

Guru III
knottyrope
Posts: 30,785
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Tenant Authorization Error

Have you read this KB?

"Tenant Authorization Error" when logging into BlackBerry Business Cloud Services for Microsoft Offi...  

 




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