01-27-2014 03:52 AM
We receive the following error when trying to sign up for Blackberry Business Cloud:
Tenant authorization error
You do not have the Microsoft Office 365 subscription that is required to register a tenant. Please contact Microsoft Office 365 support.
I found Knowledge base article KB28468 and we have the problem described in Casue 3 - Tenants who have multiple supported plans and one of the supported plans have a status of disabled.
Contact BlackBerry Technical Support Services for assistance.
Please assist in getting this resolved?
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
04-09-2014 01:43 PM
Have you read this KB?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V