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Wired Activation problem: The BlackBerry Administration Service was unable to retrieve specific device attributes from the device that is connected to your computer
Hello, I enabled the Blackberry Cloud services on Office 365 Enterprise Plan; I tried to associate my bb device (bold 9900) connected to my pc via usb cable via administrator console but when I select my device and I try to associate to it a user, I receive a red message in top of page:The BlackBerry Administration Service was unable to retrieve specific device attributes from the device that is connected to your computer. The bb is working fine and there is already a bis private account configured on it. if i go on "device properties" I can access my bb configuration data without any problem. I also tried to associate another bb just wiped but the error message is the same. Any idea?
Re: Wired Activation problem: The BlackBerry Administration Service was unable to retrieve specific device attributes from the device that is connected to your computer
