02-17-2013 11:52 AM
By "not keeping a charge", what do you mean exactly? How long can you go on a single charge and what apps are you using?
Providing this information will assist us in assisting you.
02-17-2013 12:03 PM
Start by doing a battery pull. Remove your battery while your phone is powered on then replace it. This will correct 95% of software-related problems.
Start with that then recharge your phone again.
02-19-2013 02:17 PM
Other threads report that battery life issues are traced down to few possibilities:
1) If you have an SD card installed, back everything up on the card then reformat it in the Z10. This has reportedly cured a few battery problems. Or , as a test, just remove the SD card and see if your battery life improves.
2) Back up everything on the Z10, then reinstall the OS. This has cured the majority of battery life issues.
Note: It would NOT be a good idea to pull the battery while the device is ON.
02-19-2013 07:50 PM