04-15-2013 04:37 AM
I have many business email addresses set up on my Z10. One of my accounts will happily receive emails but when I try to send I get the message 'Message Status: Protocol layer was unable to send a message'
Can anyone tell me what this could be? I have checked my settings and I appear to be replicating the successful settings in Outlook and on my PlayBook.
04-15-2013 07:09 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!