02-21-2013 11:02 AM
Dear friends (all smart users), I just got this new Blackberry Z10 two weeks ago, and upon activation, on the "Hub - Notifications", I have, ever since from Day 1, kept receiving "News Updates" from this phone-pin "2926EE45", which includes all sorts of news highlights with a website link www.ipaidabribenaija.com. And it constantly comes from "Notifications", certainly not from two email accounts I use.
It looks like a spam daily mailout to me, since I know nothing about this mail sender.
I complained to Bell Mobility outlet who sold the Z10 to me, and all they said that (a) either they know nothing about it, or they would call their technical support to figure out, (b) or they said I might have downloaded "apps" that came with one of the apps. Yes I only had 4-5 apps (The New York Times, USA Today, Air Canada, The Weather Channel, and the Globe and Mail).
Your help and advice is highly appreciate it, since I do not want to receive it, and I have no clue what it is, this "2926EE45" source, and I really want to get rid of it.
02-22-2013 03:17 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This is a PIN message and could have got access to BBM. Go into Settings>Security and Privacy>Application Permissions
Click on the drop down menu and change it to connect to BBM and see if there is any applications listed.
You can not block PIN messages on the BlackBerry Z10.
I would suggest changing the permissions of those applications and then monitor the issue.
Let me know if you have any more questions.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
02-22-2013 02:51 PM
thank you ViciousFerret, for the advice. I will keep your response for a later use and backup.
I went back to the Vendor and eventually they replaced my Blackberry and gave me a new one, after the network technical services could not solve the problem, while Blackberry technical service put us on hold for too long.
By all means thank you
05-22-2013 03:40 AM
05-26-2013 04:06 PM
the only advice/recommendation I can give to you is to immediately return to the seller, if you bought it recently, and replace it with a new phone.
i think neither Blackberry nor phone/network provider bothers or can check out where and what went wrong.