General BlackBerry® 10 Smartphone Functions and Features

[bhbell]

If I start from the Contacts App, I can choose any contact and send that contact a text message.

When starting from the Text Messages App, tapping Compose, and trying to add a contact, many of my contacts are missing.  

Thoughts?

[SmoothRider]

Hello bhbell, 

Welcome to the forums. 

When you are in the text message application how are you searching for your contact? Are you doing first name, last name, email, phone number etc.. ?

[bhbell]

First name

[bhbell]

A further update....

When I Compose a Text Message, then go add a contact, the only Contacts that it shows me are people that I don't have a mobile phone number for ( the exact opposite of what I should be seeing ).

[bhbell]

Further Update....

This appears to be related to "linked" contacts.   I have contacts that come from Exchange at work, Gmail and Facebook in my personal space.   BB10 "links" these contacts together.

When I "Un-linked" one of my contacts, she started showing up in Text Messaging contacts, when she wasn't before.

[bhbell · Accepted solution]

OK.  I think I understand what is happening.   Blackberry Balance is configured on my phone.

For many of my Contacts, I only have their mobile phone number on the Work side.

When, I do Text Messaging from the Personal side, its is not giving me access to their phone # which is coming from the Work side.  This makes sense.

[bhbell · Accepted solution]

One last update.

I discovered that the Work side of my phone was set to lock up after 1 hour.  When I went into my Contacts there was a prompt ( not very noticeable) at the top to enter my password.   After that, all contacts were available.

[SmoothRider]

Hey bhbell, 

Glad to hear you got it all sorted out. Let us know if there is anything else that we may be able to help you with. 

Have a good weekend.