3 weeks ago
I have a Z10 that is setup with my Work's BES server for Email/Contacts as well as having my yahoo contacts.
It seems that once both contacts lists are populated they are automatically linked based on similarities that don’t make sense. Ei) All my family members with same last name get linked under one contact, so in effect only one name pop’s up as being a contact in my phone. Where as some contacts are linked that are completely difference names.
I have tried wiping the phone and re-adding my contacts lists but it continues to link contacts together based on random criteria.
My questions are:
Is there a way to disable automatic linking of contacts?
What criteria cause contacts to link?
Is this an indication of a faulty device?