Sorry couldn't understand you as you were yelling too much.
Still don't understand.
Pull the battery out WITH THE PHONE TURNED ON.
Thankyou
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If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~
