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Contributor
borgz
Posts: 17
Registered: ‎07-12-2011
My Device: Bold 9700
My Carrier: Globe Telecom

App Error 104 Please heeelp!

Please help.
 
My Blackberry Bold 9700 shows white blank screen with text "app error 104". It happens after restarting my phone or most of the time now it just pops out.
 
I'm so desperate now. How can I solve this? Please help.
 
Borgz
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BlackBerry Technical Advisor (Retired)
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: App Error 104 Please heeelp!

Hey borgz,

 

Try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT

Make sure to restart to test for the error message before restoring any data from your backup file.


-FS


 


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Contributor
borgz
Posts: 17
Registered: ‎07-12-2011
My Device: Bold 9700
My Carrier: Globe Telecom

Re: App Error 104 Please heeelp!

Thanks very much.

Please use plain text.