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jjv
New Member
jjv
Posts: 2
Registered: ‎08-22-2012
My Device: 8520
Accepted Solution

BB Protect - reset Lock

I've experimented by locking my handset via the internet using BB Protect's function to do so (just to see how it works).  My handset now prompts me every now and then to enter the specified password.

 

Is there a way to get rid of it now?

Please use plain text.
JSanders
Posts: 85,728
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Protect - reset Lock

On your BlackBerry, go to Options > Security, and disable the password lock. You will need to enter your password.




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jjv
New Member
jjv
Posts: 2
Registered: ‎08-22-2012
My Device: 8520

Re: BB Protect - reset Lock

Thank you very much, highly appreciated.

 

Strange how something like this does not appear in the BB Protect help file!

Please use plain text.
JSanders
Posts: 85,728
Likes: 23,106
Solutions: 5,952
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Protect - reset Lock

Because most people don't lock it from Protect and then find it.

 

Anyway, you're welcome!




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.