Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
Reply
jjv
New Member
jjv
Posts: 2
Registered: ‎08-22-2012
My Carrier: VSP
Accepted Solution

BB Protect - reset Lock

I've experimented by locking my handset via the internet using BB Protect's function to do so (just to see how it works).  My handset now prompts me every now and then to enter the specified password.

 

Is there a way to get rid of it now?

Please use plain text.
JSanders
Posts: 67,251
Topics: 486
Likes: 20,539
Solutions: 5,276
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: BB Protect - reset Lock

On your BlackBerry, go to Options > Security, and disable the password lock. You will need to enter your password.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.
jjv
New Member
jjv
Posts: 2
Registered: ‎08-22-2012
My Carrier: VSP

Re: BB Protect - reset Lock

Thank you very much, highly appreciated.

 

Strange how something like this does not appear in the BB Protect help file!

Please use plain text.
JSanders
Posts: 67,251
Topics: 486
Likes: 20,539
Solutions: 5,276
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: BB Protect - reset Lock

Because most people don't lock it from Protect and then find it.

 

Anyway, you're welcome!


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

Please use plain text.