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New Member
Posts: 1
Registered: ‎04-26-2013
My Device: Blackberry 9220
My Carrier: Sun


Need help. I had already created my BBID. Unfortunately, I deactivated my gmail account (one that I used to register my phone the first time). I have created another BBID with my new gmail. But when I set up again my BBID account in my phone, can not do it. Thanks
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Hall of Famer II
Posts: 47,026
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (
My Carrier: TMobile USA


Hi and Welcome to the Community!


Rather than "can not do it", the exact and complete error message presented would have been more useful to understanding your situation. But, given what you've described, I believe that this KB applies:

  • KB26694 How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

Good luck and let us know!

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