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New Contributor
Posts: 8
Registered: ‎10-15-2012
My Device: Curce 9380
My Carrier: Bouygyues Telecom

BIS

[ Edited ]

I hope somebody can help!

 

New berry 9380, Bouygues telecom.  Won't even register the phone on the network so I can't set up BIS account etc.

 

Why is it so damned complicated?  In England I just bought a berry, switched it on, followed the prompts and bingo.  In France............AAAARGHHHHHHHHHHHHHHHH

Posts: 89,773
Likes: 23,819
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BIS

Where'd you buy it from, Bouygues? Does the Bouygues account have the full BIS data plan on it?

First thing I'd do is call them and confirm they have THE correct data plan. People make mistakes.




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New Contributor
Posts: 8
Registered: ‎10-15-2012
My Device: Curce 9380
My Carrier: Bouygyues Telecom

Re: BIS

Yeah its brand new direct from bouygues. Ill call them today and check the data plan though I'd be surprised if they would sell a phone and new tariff which don't go together. This is France hough lol
Posts: 89,773
Likes: 23,819
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BIS

They could have actually sold you the correct data plan, and then not provisioned it yet.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code