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Janine8
Posts: 6
Registered: ‎08-22-2012
My Device: 9360

Blackberry ID

My password was changed for Blackberry ID.  I then changed it back to the original password.  If I go to >Options >Blackberry ID it does not allow me to access the account information but goes straight to the screen that says "This application requires you to veryify your BlackBerry ID to continue"  I put in the password and then it says "Enter the username associated with this smartphone".  HELP!  I have a 9360. 

 

 

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Blackberry ID

Hi Janine8,

 

Have you tried removing then reinserting the battery and trying to access your BlackBerry ID again?

 

Thanks.

 

-CptS

 

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