12-03-2008 03:27 PM
Not so much a question as a complaint. My two daughters talked me into a Pearl, which is not a terrible phone, though we have had our share of problems over the last year.
Three phones, one major problem and now this. The clincher is my daughter was walking into the house with her phone and the trackball assembly popped out and landed in the grass. Talking to T-Mobile if the phone is missing parts, the phone is no longer under warranty. What sort of BS is this?
No traumatic deal for us. I suggested we cancel our account, my daughters relented. My daughter replaced the phone out of her own pocket. I'm thinking if any of these 3 phones even ring incorrectly it's time to move on to a company that backs their hardware up at least as long as their product warranty.
Conclusion: Do not get a Blackberry Pearl - it is NOT a good phone.
12-03-2008 03:35 PM
For $15 you could replace the trackball with one new. Such a simple process.
I have not heard of the 8100 models self-destructing like that, likely it was lose somehow.
All the same, easily fixed for long-term enjoyment!
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code