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Contributor
Posts: 11
Registered: ‎03-13-2013
My Device: BB Z10
My Carrier: Etisalat

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)

My software release version is 10.0.10.99, OS is 10.0.10.738. The situation has not changed. I do not know if the updates differ by region.
Posts: 89,516
Likes: 23,793
Solutions: 6,124
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)

This issue has not been corrected yet, to my knowledge. I don't know why Alsane3 believes it has.




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New Contributor
Posts: 9
Registered: ‎02-15-2013
My Device: Blackberry 10
My Carrier: Wataniya

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)

I don't believe it has. I'm just telling you how I fixed mine!
New Contributor
Posts: 3
Registered: ‎02-13-2010
My Device: Not Specified

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)

I have a similar problem, whenever I receive a call or sms, the number shows together with the country code, even though I saved my contacts without country code
Contributor
Posts: 16
Registered: ‎07-12-2014
My Device: Blackberry Z10
My Carrier: china mobile

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)



Hi everybody i found the solution to my problem : I took the the sim out and opened my phone without sim i found #smart dialing option right there in my phone app > settings . I had my country code wrong and area code missing . I also mentioned the length of phone no. In my country china ( i.e 11 by the way ) and voila it worked. After i inserted sim things became normal as in my other phones
New Contributor
Posts: 3
Registered: ‎12-09-2014
My Device: P9982
My Carrier: Telstra

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)

hi,

i have the same problem on my p9982 ? any different suggestions ? 

 

my smart dialing area code is set right, and on my encyrpton i dont have to contact encryption like on other blackberrys...

 

Posts: 89,516
Likes: 23,793
Solutions: 6,124
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)


arb88 wrote:

hi,

i have the same problem on my p9982 ? any different suggestions ? 

 

my smart dialing area code is set right, and on my encyrpton i dont have to contact encryption like on other blackberrys...

 


@arb88is your device on a company or employer BES or purely a personal device?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Contributor
Posts: 3
Registered: ‎12-09-2014
My Device: P9982
My Carrier: Telstra

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)

Hi jsanders,
It's my personal mobile, I have tried most of what you guys posted here but none of them was successful. Could it be a network issue maybe speak to my network provider?
Posts: 89,516
Likes: 23,793
Solutions: 6,124
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)

It's possibly a network issue.

 

You said you've tried most of what has been suggested... I don't know which of those you've tried. I'd suggest certain things but it would be helpful to know which you have.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 3
Registered: ‎12-09-2014
My Device: P9982
My Carrier: Telstra

Re: Caller ID for incoming calls NOT displaying name from contacts (only displays phone #)

i have changed the smart ialing to the australian national nr and tried to change the encryption but it wouldn't allow me to for the contacts as this model doesn't have it.. and pretty much thats all any other suggestions please?