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New Contributor
sibb
Posts: 4
Registered: ‎03-15-2012
My Carrier: BASE

Can't move my apps

Hello.
I have a new app and already restarted my Blackberry Curve9360. Now I can't move the app, because the menue reached over the Blackberry button doesn't appear. Please help me. I haven't found any answer in forums yet.
Thanks :smileyhappy:
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Elite I
BillJ
Posts: 6,579
Registered: ‎01-05-2009
My Carrier: Rogers

Re: Can't move my apps

Just to be clear, when you restarted your phone was it powered on before you removed the battery?  Turning it off before a battery pull will not yield the same results.

 

 

Please post back with clarification.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
My Z10 was furnished by BlackBerry but all opinions are my own.


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New Contributor
sibb
Posts: 4
Registered: ‎03-15-2012
My Carrier: BASE

Re: Can't move my apps

I had the power on and then taken out my battery. Like you do for any other troubleshooting.
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Elite I
BillJ
Posts: 6,579
Registered: ‎01-05-2009
My Carrier: Rogers

Re: Can't move my apps

OK.  So you hover over the app icon and press the menu key and are not given the Move option, is that correct?

 

Some apps cannot be moved.  They are programmed to appear in a folder i.e. Downloads or Home and cannot be moved from there.  I suspect this might be the case.

 

For a positive answer to this question, you might have to contact the app developer directly but I suspect what I suggested might be the case here.

 

 

I hope that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
My Z10 was furnished by BlackBerry but all opinions are my own.


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New Contributor
sibb
Posts: 4
Registered: ‎03-15-2012
My Carrier: BASE

Re: Can't move my apps

After a while, I'm back. I have many applications, which I can move according to the developer, but I still cannot. If I press the BB-Button nothing happens. Only the applications which were installed before I started using the phones let something appear when I press the BB-Button in the main menue :smileysad:
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