06-11-2013 03:45 PM
I have a new Q10 but my bbm is not working and I realized I didn't have the bb logo next to the reception bar. I have bb package service because my bbm works fine when i put the sim card in my bold 9900. I try to register the blackberry and all it says is "Registration requested". I took it to my service provider and they said all the settings are ok but they couldn't figure it out either. PLEASE HELP.
06-11-2013 04:01 PM
Welcome to BB forums
Try following these steps maybe this can help ---> KB00510
06-12-2013 09:29 AM
no other suggestions on my part ask my friend JSanders hopefully he can help!