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General BlackBerry® Functions and Features

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kevingarter
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kevingarter
Posts: 1
Registered: ‎07-04-2012
My Carrier: AT&T

Dial pad

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‎07-04-2012 12:09 AM

Hello. My BB phone doesn't have a dial pad. Is this true for all other BB phones? Whenever I typed numbers on the standby screen and instead of calling that set of numbers, I ended up searching that number on my phone. I mean, is there any way to access dial pad for easy calling? It is really contrasting to all other phone makes. 

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Hall of Famer II
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sdgardne
Posts: 39,228
Registered: ‎11-28-2008
My Carrier: TMobile

Re: Dial pad

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‎07-04-2012 10:37 AM

Hi and Welcome to the Community!

 

It would be extremely helpful if you were to reveal your exact BB model number and OS level...there are many possibilities, and that information will help greatly to give you specific guidance:

  • KB23393 How to check the model number and version of installed BlackBerry device software on a BlackBerry smartphone

You should have actually been prompted for that information when you registered...but, in the field for your model, you put "BB Socials"...that's not a valid model of BB...

 

Thanks and let us know!

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Elite I
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BillJ
Posts: 6,578
Registered: ‎01-05-2009
My Carrier: Rogers

Re: Dial pad

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‎07-08-2012 12:06 AM

Generally speaking, BlackBerry phones with a physical keyboard do not incorporate a dial pad, those with full touchscreens do.

 

I echo sdgardne's comment about having your model number available to us.....it really does save time and effort.

 

 

I hope that helps you.  :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
My Z10 was furnished by BlackBerry but all opinions are my own.


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