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Posts: 1
Registered: ‎06-02-2013
My Device: 9620 7.1
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Accepted Solution

Forgot password and question

Hi, I forgot the password and security question to log in the Blackberry Id. Could anybody help me?  Thanks a lot

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Re: Forgot password and question

You can have the instructions about resetting your BlackBerry ID password sent to the email address that you use as your BlackBerry ID username. For security reasons, your BlackBerry ID password can't be reset for you.

http://docs.blackberry.com/en/smartphone_users/deliverables/27236/amc1343243247856.jsp
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Registered: ‎04-01-2008
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Re: Forgot password and question

Read this for instructions to reset your BlackBerryID password:

KB26361How to reset a BlackBerry ID password


*****************
You can create and reset your BlackBerryID Password from this link:
www.bbid.com




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Registered: ‎06-02-2013
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Re: Forgot password and question

They require you to remember your password and what if you cant remember the password.

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Re: Forgot password and question


fatimaa--11 wrote:

They require you to remember your password and what if you cant remember the password.


Then you must remember the security question. If you follow the link and commence a password reset, you would see that.




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Registered: ‎06-02-2013
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Re: Forgot password and question

Well what if you forget the security answer as well.
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Re: Forgot password and question

You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.




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Posts: 11
Registered: ‎06-30-2013
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Re: Forgot password and question

Hello we request you to please send the link for password reset thru mail. This is really insane. Buying such a nice phone and getting such problems is really a nightmare
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Re: Forgot password and question

arpitagarwal, go to www.bbid.com to send the password reset to your email.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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