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New Contributor
Posts: 2
Registered: ‎01-06-2014
My Device: BB Z10 & Blackberry STL100-1
My Carrier: MTN NIGERIA

HELP .......BB ERROR 0015 REPAIR

Dear All,

 

My Z10 has displayed the www.bberror/0015 error on its screen. The phone nolonger comes on and its not also connecting to BB cos i tried reloading it.  The issues started as a result of  security wipe i did after i upgraded the os to the latest version and i noticed i wasnt getting my mails on time and other app were slow.

 

Since then my phone has been useless, only displaying the error code.

 

How do i fix this error.

 

Thank you.

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP .......BB ERROR 0015 REPAIR

BB10-0015

The device cannot boot due to a file system error.

What you can do:




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Contributor
Posts: 15
Registered: ‎01-06-2014
My Device: Z10 STL100-1
My Carrier: Vodacom South Africa

Re: HELP .......BB ERROR 0015 REPAIR

I too have got the error message. I tried blackberry link... not working... i tried an uploader, not working... tried another uploader, also not working... my phone is only 5 months old and this is just ridiculous now.  Not sure what to do with the phone now.

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP .......BB ERROR 0015 REPAIR


Faizel786 wrote:

I too have got the error message. I tried blackberry link... not working... i tried an uploader, not working... tried another uploader, also not working... my phone is only 5 months old and this is just ridiculous now.  Not sure what to do with the phone now.


Tell me about this "uploader", what is that?

Where from?

How?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Contributor
Posts: 15
Registered: ‎01-06-2014
My Device: Z10 STL100-1
My Carrier: Vodacom South Africa

Re: HELP .......BB ERROR 0015 REPAIR

Oops, i meant autoloader....

Contributor
Posts: 15
Registered: ‎01-06-2014
My Device: Z10 STL100-1
My Carrier: Vodacom South Africa

Re: HELP .......BB ERROR 0015 REPAIR

My problem started when none of my Apps wanted to open nor did my screen swipe sideways.... so i rebooted and got the error message. Then i downloaded latest version of blackberry Link for Mac.... so once phone connected...it downloaded software...but when it came to installing it... it would not install...instead it said try again later... which i did for 2 days now. I even tried blackberry Link on a PC... and same story. Then i tried various autoloaders of 10.2 OS... none worked... even went back a step to 10.1 OS... that too does not work. So now i am stuck with a phone that just does not work. I bought the phone whilst in the Middle East - so Vodacom SA won't help as it was not purchased from them.

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP .......BB ERROR 0015 REPAIR

OK, the Autoloader files, got it.


Faizel786 wrote:

 Then i tried various autoloaders of 10.2 OS... none worked...


What didn't work... you got an error, what error?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 15
Registered: ‎01-06-2014
My Device: Z10 STL100-1
My Carrier: Vodacom South Africa

Re: HELP .......BB ERROR 0015 REPAIR

This is my 1st blackberry and most certainly my last.... never had problems like this with Nokia....

Contributor
Posts: 15
Registered: ‎01-06-2014
My Device: Z10 STL100-1
My Carrier: Vodacom South Africa

Re: HELP .......BB ERROR 0015 REPAIR

[ Edited ]

The error i got was 0015 - which is a file system error. I followed all the steps on how to resolve such an error from the Knowledge Base, however, nothing seems to work.

New Contributor
Posts: 2
Registered: ‎01-06-2014
My Device: BB Z10 & Blackberry STL100-1
My Carrier: MTN NIGERIA

Re: HELP .......BB ERROR 0015 REPAIR

I read the troubleshooting for 0015 but nothing helpful. Kindly suggest other ways to correct this error. have only used this Z10 for 5months and it was my birthday gift from my Fiancee. Help