General BlackBerry® Functions and Features

[AceVentura]

mate, i agree with you, and i totally agree with you about borrow someone's bb copy the hrt... but 

Righ now, many many people use ios or android, people who use bb is very rare, even you can get someone who use bb, they may not use bis or bes....

is there any chance that this phone is pin blocked? i mean, it been used over sea and registed with other isp, and when came to nz, the pin still belongs to that isp, i need them to release the pin? 

is that possible? 

[sdgardne]

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AceVentura wrote:

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is there any chance that this phone is pin blocked? i mean, it been used over sea and registed with other isp, and when came to nz, the pin still belongs to that isp, i need them to release the pin? 

is that possible? 

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Your scenario is also completely possible. Indeed, that's what my suspicion was...rather than receiving BIS services (for those 5 minutes) from your new carrier, you actually were receiving those services from that other carrier, and just happened to be riding the new carriers network to do so. But, once they discovered it, they blocked it (which many do). If your BB remains registered on some other carriers BIS, then your new carrier cannot even create a BIS account on their system for it...only one BIS account per BB PIN can exist anywhere in the world. So if the old carrier did not release it, the new carrier cannot create it. You would have to contact the old carrier and convince them to release it...typically, they will do so for the account holder (but equally typically they will not do it for a non-account holder).

This is a discussion you need to have with the relevant carriers...only they can look into their systems and provide answers. No one here, on this totally user-to-user forum, can have access to the systems which contain the answers you require.

Good luck!

[AceVentura]

thanks man, thatz really help. 

the problem is i don't know where is the phone coming from, it doesn't have carriers logo, the vender id is 603, i checked, it show somewhere europe, and i also email all of them, they either no reply or just say can't help...

anyway, i see what i can do. 

[sdgardne]

Yup. 603 is listed as:

• Gibtel/TMN Portugal/Trigcom/Brightpoint Netherlands/Optimus/Sonofon/Globul/Telenor Serbia/LuxGSM/Mobitel/Polkomtel/Siminn/Brightstar AZLAN UK/Telenor Norway/20:20 UK/Jersey Telecom/Telenor Hungary (Pannon)/Brightpoint UK/Cable & Wireless UK/Virgin Mobile UK/Tango/BT Mobile/Telenor Sweden/BT Italy/Cable & Wireless Guernsey

But, as I said, whoever has it locked will typically only release it with authorization from the actual account holder. If that is not you, then you will be very lucky if you are successful.

Good luck!