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Regular Contributor
Posts: 54
Registered: ‎04-12-2012
My Device: 8520 curve

Help

Am using bberry 8520 nd my phone is giving me a white screen >app error 523 reset
Hall of Famer II
Posts: 49,698
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2267), Playbook (2.1.0.1526)

Re: Help

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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