05-04-2013 05:54 PM
I have a Straight Talk Blackberry. I have created my blackberry email address and activated my phone. I found the Straight Talk BIS login portal here:
But I don't have a login for it. I called Straight Talk and they said I need to contact BlackBerry. How do I create a login for this page?
05-04-2013 06:05 PM
Hi and Welcome to the Community!
Whoever you talked to at Straight Talk was (I'll be gentle) not properly trained. Further, this site isn't even a portal by which to seek support directly from BlackBerry, for there is no free method to do that.
Rather, the carriers (e.g., Straight Talk) are responsible for all BIS accounts for their customers. So I suggest you re-contact them and insist on some things:
Don't let them fob you off...continue to insist that, since you PAY them for your services, they are responsible for your service-related support.
02-28-2014 03:53 PM
I'm in the same boat with Straight Talk. I've been on the phone with tech support in India for about an hour now. I've even offered to send them the direct link to the TW/ST BIS login page; they say they know what page I'm talking about, but I don't think they do.
03-01-2014 10:12 AM