05-15-2012 12:49 PM
Hi when I tried to activatemy emails on my new phone curve9360 >there was note : which says:to activate your enter pries account , enter details provided by your system administrator what this mean????
05-15-2012 07:10 PM
04-24-2013 08:16 AM
04-24-2013 12:10 PM
If your BlackBery was associated to an Enterprise account, you have 3 ways to get rid of the enterprise IT policies that your device might have.
First one: Deleting the Desktop Service books from your device
Go to the home screen of your device
Go to Device>Advanced system settings> Service books.
ONce in Service books window look for:
Desktop CMIME and Desktop CICAL/ and delete them . 9Those are the service books for enterprise).
Second: Try a security Wipe on your bb, but before trying this you have to do a back up.
The best way to try a back up is connecting your device to the computer and using Desktop Software.
To do the wipe:
Go to Options> Security > Security Wipe.
Select the info that you can wipe out> you can just select the one for emails.
Enter the word blackberry
Select the wipe button...
Open BlackBerry desktop software
Connect the device to your computer.
Once its detected go to the question mark on the open right hand
Click on support resources
Go to support tools > look for Reset to factory settings and click on the reset button..
NOTE: that will delete all information on your bb so do a back up first and that will also get rid of the IT policies that your device might have...
Good luck !!!
04-26-2013 06:46 AM
04-26-2013 10:58 AM
that's either because you still have an IT policy created or that its a company phone....
To remove the it policy try the reset t factory settings with desktop Software becuase when you wipe it it does not remove the it policies ..
04-26-2013 03:34 PM
Ok i will do it. But please first can you tell me what is that desktop softtware i dont know what is it