Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
There is such thing as a "Storm 9800" as you have listed. What is your true model number?
1. If any post helps you please click the below the post(s) that helped you. 2. Please resolve your thread by marking the post "Solution?" which solved it for you! 3. Install free BlackBerry Protect today for backups of contacts and data. 4. Guide to Unlocking your BlackBerry & Unlock Codes