General BlackBerry® Functions and Features

[scrans]

I am trying to set up a new Curve 9320 to receive email from my hotmail account. the email set up takes me directly to enterprise accounts and doesn't appear to have an option for setting up the internet email account.

Any help greatly appreciated.

[JSanders Resident Expert]

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.

[scrans]

yes i have a data package and have access to the web and facebook but not email

[JSanders Resident Expert]

Then you need to call orange and make sure your data plan is provisioned correctly. Obviously it is not.