Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
Contributor
RaverWild
Posts: 41
Registered: ‎08-08-2012
My Device: BlackBerry Bold 9790
My Carrier: Wind Mobile

Is there a difference between the Z10 and Q10, except the keyboard?

Since now it was simple, BlackBerry had 3 lines left till now: Curve (lower), Torch (touch screen, no idea how powerful is the machine) and Bold (the strongest machine).

 

What about the new Z and Q lines?

 

Is there a difference , except the keyboard for the Q line or the machines really differ in power and features?

 

Thanks

Please use plain text.
Elite I
Krypto
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10
My Carrier: Telus

Re: Is there a difference between the Z10 and Q10, except the keyboard?

My understanding is that the devices will be the same. The screen size will be different (1024 x 768 vs 720 x 720 pixels), but other than that and the obvious difference of virtual vs. physical keyboard, they should both be the same with the same features.

I hope that info helps!

If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.

If your issue is resolved, don't forget to click the Solution button on the resolution!

Please use plain text.
Contributor
RaverWild
Posts: 41
Registered: ‎08-08-2012
My Device: BlackBerry Bold 9790
My Carrier: Wind Mobile

Re: Is there a difference between the Z10 and Q10, except the keyboard?

Thanks. Hope somebody from RIM also answers here...
Please use plain text.
Hall of Famer II
sdgardne
Posts: 46,977
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Is there a difference between the Z10 and Q10, except the keyboard?


RaverWild wrote:
Thanks. Hope somebody from RIM also answers here...

To set your expectation about that...this site is not a channel for any formal communications with, support from, nor escalation to anyone from BlackBerry (new company name...no more RIM!). This site is a user-to-user community of volunteers.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
chunikahan
Posts: 21
Registered: ‎02-11-2013
My Device: Z10

Re: Is there a difference between the Z10 and Q10, except the keyboard?

How (if at all) is it possible to communicate with Blackberry technicial?
Please use plain text.
Hall of Famer II
sdgardne
Posts: 46,977
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Is there a difference between the Z10 and Q10, except the keyboard?

All formal support follows a process, which begins with your carrier, original place of purchase, or authorized service center, each who can escalate your case into BlackBerry if required. But they hold the "front line" responsibility for initial support. Which one you contact varies by your issue as well as your region -- so you need to check your original documentation to know exactly the support channels you are required to follow.

If unsure, then generally it is the carrier who is responsible for support of service-related issues. But, for hardware-related issues, it is the original place of purchase or an authorized service center (depending on region).

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.