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New Contributor
violetk
Posts: 6
Registered: ‎07-17-2008
My Device: Not Specified

Is there a problem with Blackberry Messenger service today?

Hi everyone,

A few of our users are having trouble communicating with BBM today.   It's either very slow or not working for some of them.   I was wondering if anyone knows of any problems today?

Violet Kovacevic

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Forums Veteran II
Wolf359
Posts: 3,358
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Is there a problem with Blackberry Messenger service today?

[ Edited ]

I haven't heard anything.  My BBM is working fine but I can't speak for the world!  Have you reported this to anyone?  Are you guys on the same carrier?

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New Contributor
violetk
Posts: 6
Registered: ‎07-17-2008
My Device: Not Specified

Re: Is there a problem with Blackberry Messenger service today?

Is there anything a user can check for on their phone to see if BBM is working?

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Forums Veteran II
Wolf359
Posts: 3,358
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Is there a problem with Blackberry Messenger service today?

[ Edited ]

Only way I know how to test is to start off with a battery pull.  Send a few test bbms to your friends and see if they are delivered / received.  Reporting this to your carrier is a good idea too.  If you want to add me to test, PM me your pin and I can add you.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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