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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

KB16068 - Perform a web-based BlackBerry Device Software upgrade

[ Edited ]

KB16068 - Perform a web-based BlackBerry Device Software upgrade

 

update: looks like RIM just pulled this KB from the BTSC ...and the /upgrades url doesn't work ... but something is in the works.

 

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Procedure

To perform web-based BlackBerry Device Software upgrades, the BlackBerry smartphone user must complete the following steps:

  1. Connect the BlackBerry smartphone to the computer using a USB connection.
  2. On the computer, navigate to www.blackberry.com/upgrades.
  3. Click Upgrade.
  4. If the Application Loader tool is not installed on the computer, complete the following steps:
    1. Select Save.
    2. Select Run.
    3. Select Run.
    4. Restart the computer.
    5. On the computer, navigate to www.blackberry.com/upgrades.
    6. Click Upgrade.
  5. In the Device Connection dialog box, type the password for the BlackBerry smartphone.
  6. Complete the on-screen instructions to complete the following tasks:
    • Back up or restore BlackBerry smartphone data
    • Add or remove applications or support for languages

 

Message Edited by AndyDufresne on 09-22-2008 12:18 PM
Message Edited by AndyDufresne on 09-22-2008 12:19 PM
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Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: KB16068 - Perform a web-based BlackBerry Device Software upgrade

I am looking forward to finding out more on this. Hopefully we wont have to wait too much longer.
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: KB16068 - Perform a web-based BlackBerry Device Software upgrade

guessing on how things like this have been historically ... I'd say a week before it or something like it pops up again.

 

But then again, this is RIM; we've been surprised before!

------------------------------
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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: KB16068 - Perform a web-based BlackBerry Device Software upgrade

Looks like I can't do it because I'm receiving email from a BES: http://www.blackberry.com/btsc/KB16070
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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: KB16068 - Perform a web-based BlackBerry Device Software upgrade

Link is live again ...

 

http://www.blackberry.com/upgrades

 

guinea pigs anyone?

 

 

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Posts: 89,768
Likes: 23,828
Solutions: 6,135
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: KB16068 - Perform a web-based BlackBerry Device Software upgrade

I tried it, no upgrade since I am running the latest version, I am told. The process was smooth though--as far as I got.

 

http://www.blackberrynews.com/2008/09/23/att-web-based-upgrade-available-today/

 

 




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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: KB16068 - Perform a web-based BlackBerry Device Software upgrade


John_Clark wrote:

Never mind...

Message Edited by John_Clark on 09-23-2008 09:00 AM

someones head is in the clouds ...

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/