09-11-2012 02:11 AM
My phone is in warranty and mute button rubber is peeling of from blackberry curve 8520
Let me know can i replace it from service centre as it is in warranty if not then is rubber cover available outside
09-11-2012 01:13 PM
Hi and Welcome to the Community!
As a user-to-user community, no one here can answer your question with any level of authority whatsoever. RIM provides zero front line support directly to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who make their own evaluation and can escalate cases into RIM at no charge to the end user.
So, your support path is not here, in these forums. Rather, it is through your service center. You have no free path by which to bypass them.
There also might be some good reading here: