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New Contributor
emmabrace
Posts: 7
Registered: ‎09-15-2010
My Device: blackberry 8300

My Blackberry 8300 wont turn on!! please help!

Hi All,

I Was Charging My Blackberry 8300, When I Went To Look At It It Was Turned Off, I Have Pressed Every Button And It Will Not Turn Back On No Light Or Anything,   Please Help!

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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: My Blackberry 8300 wont turn on!! please help!

First try performing a hard reset. Take the battery out for 10-15 seconds and replace it. After the device reboots see if everything is working correctly.

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New Contributor
emmabrace
Posts: 7
Registered: ‎09-15-2010
My Device: blackberry 8300

Re: My Blackberry 8300 wont turn on!! please help!

Hi Thanks For The Response, I Tried That But Still Nothing?? Not Even A Light?? Im So Frustrated!! Only Had the Phone A Month

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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: My Blackberry 8300 wont turn on!! please help!

Was it still connected via the charger? Try disconnecting the charger then removing and reinserting the battery.

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New Contributor
emmabrace
Posts: 7
Registered: ‎09-15-2010
My Device: blackberry 8300

Re: My Blackberry 8300 wont turn on!! please help!

it was connected 2 the charger when t turned itself off but not wen i took the battery out to see if that helped and still nothing?? 

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Elite I
jmrmb80
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: My Blackberry 8300 wont turn on!! please help!

May have to try reloading the OS on your device then. Try to follow the steps here in order to do so

http://www.blackberry.com/btsc/KB11320

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Remember to resolve your thread by clicking Accepted Solution.
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JSanders
Posts: 84,646
Likes: 22,949
Solutions: 5,902
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Blackberry 8300 wont turn on!! please help!

[ Edited ]

Before you load the OS or anything invasive, try this:

 

Leave the device to charge 2-3 hours on a charger and wall out that you KNOW has charged in the past, and then, still connected to the USB cable, remove the the battery from the device a FULL FIVE minutes and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).

 

If you only get a black screen, or just the red blinking LED light at the top right, read below:

 


If your BlackBerry stays powered off with a black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.

 




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New Contributor
emmabrace
Posts: 7
Registered: ‎09-15-2010
My Device: blackberry 8300

Re: My Blackberry 8300 wont turn on!! please help!

Hi I Tried 2 do This But as my device will not connect to the desktop manager even though its connected to my pc through usb it still will not turn on at al so im unable to do it, any other ideas??

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New Contributor
emmabrace
Posts: 7
Registered: ‎09-15-2010
My Device: blackberry 8300

Re: My Blackberry 8300 wont turn on!! please help!

Hi I Tried This But In Step 4 on the connection drop down menu usb pin unknown does not come up so im unable to carry on, any other ideas??

iys connected by usb into my pc but still nothing it wont even connect to the desktop manager

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JSanders
Posts: 84,646
Likes: 22,949
Solutions: 5,902
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Blackberry 8300 wont turn on!! please help!

Have you allowed it to charge and upon removing and replacing the battery, what happens on the screen and the red LED?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.