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Developer
nikita18
Posts: 144
Registered: ‎08-18-2012
My Device: Blackberry Curve 8520
My Carrier: Vodafone

Re: My Blackberry phone wont start. Please Help!!!!!

Thanks again fmendes. I downloaded the BlackBerry Flasher but it shows the same result that is, "The Blackberry desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator. ".

 

I had installed the Blackberry OS version 5.0.0 for my Blackberry Curve 8520 that is, File name: 8520wifiM_PBr5.0.0_rel1728_PL5.2.0.96_A5.0.0.1067_AT_T.exe. I think I have not downloaded the required version of the Blackberry OS. How can I confirm this? 

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BlackBerry Development Advisor
fmendes
Posts: 8
Registered: ‎10-19-2012
My Device: BlackBerry 9900
My Carrier: XL

Re: My Blackberry phone wont start. Please Help!!!!!

Another alternative is, try download the OS that is not a carrier OS. Uninstall the existing OS on your computer and install the OS you download. Then run the process all over again. 

 

Best of luck :smileyhappy:

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Developer
nikita18
Posts: 144
Registered: ‎08-18-2012
My Device: Blackberry Curve 8520
My Carrier: Vodafone

Re: My Blackberry phone wont start. Please Help!!!!!

Thank you. I'll try this and will tell you the result.
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Developer
nikita18
Posts: 144
Registered: ‎08-18-2012
My Device: Blackberry Curve 8520
My Carrier: Vodafone

Re: My Blackberry phone wont start. Please Help!!!!!

[ Edited ]

How can I do this? From where should I download a No carrier OS? I  have presently downloaded the OS from the blackberry website : https://swdownloads.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4 

 

 But all the Blackberry Curve 8520 OS's given in this link are Carrier OS's.

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BlackBerry Development Advisor
fmendes
Posts: 8
Registered: ‎10-19-2012
My Device: BlackBerry 9900
My Carrier: XL

Re: My Blackberry phone wont start. Please Help!!!!!

Please try this link that contains steps to fix the error you are having : http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB02247&sliceId=2&cmd=displayKC&d...

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Developer
nikita18
Posts: 144
Registered: ‎08-18-2012
My Device: Blackberry Curve 8520
My Carrier: Vodafone

Re: My Blackberry phone wont start. Please Help!!!!!

Thanks I'm working on it. Will tell you the result after I finish. :smileyhappy:

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Developer
nikita18
Posts: 144
Registered: ‎08-18-2012
My Device: Blackberry Curve 8520
My Carrier: Vodafone

Re: My Blackberry phone wont start. Please Help!!!!!

Thanks so much fmendes. It finally worked. So happy now. You have been very kind. Thanks a ton.

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New Contributor
heemiiF
Posts: 4
Registered: ‎02-10-2013
My Device: 9930
My Carrier: verizon

Re: My Blackberry phone wont start. Please Help!!!!!

My phone battery became swollen a few days ago, so it barely had any lifespan. Yesterday when the battery died, it refused to turn on, no red light or nothing, even when i charge it or use another battery..HELPPPP!!!! ( Im new to this forum)

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JSanders
Posts: 85,115
Likes: 23,017
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: My Blackberry phone wont start. Please Help!!!!!

You need to get a new battery.




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New Contributor
heemiiF
Posts: 4
Registered: ‎02-10-2013
My Device: 9930
My Carrier: verizon

Re: My Blackberry phone wont start. Please Help!!!!!

i used another battery, still no response. is it possible the phone is dead?
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