General BlackBerry® Functions and Features

[nikita18]

Thanks again fmendes. I downloaded the BlackBerry Flasher but it shows the same result that is, "The Blackberry desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator. ".

I had installed the Blackberry OS version 5.0.0 for my Blackberry Curve 8520 that is, File name: 8520wifiM_PBr5.0.0_rel1728_PL5.2.0.96_A5.0.0.1067_AT_T.exe. I think I have not downloaded the required version of the Blackberry OS. How can I confirm this? 

[fmendes]

Another alternative is, try download the OS that is not a carrier OS. Uninstall the existing OS on your computer and install the OS you download. Then run the process all over again. 

Best of luck

[nikita18]

Thank you. I'll try this and will tell you the result.

[nikita18]

How can I do this? From where should I download a No carrier OS? I  have presently downloaded the OS from the blackberry website : https://swdownloads.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4 

 But all the Blackberry Curve 8520 OS's given in this link are Carrier OS's.

[fmendes · Accepted solution]

Please try this link that contains steps to fix the error you are having : http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB02247&sliceId=2&cmd=displayKC&d...

[nikita18]

Thanks I'm working on it. Will tell you the result after I finish.

[nikita18 · Accepted solution]

Thanks so much fmendes. It finally worked. So happy now. You have been very kind. Thanks a ton.

[heemiiF]

My phone battery became swollen a few days ago, so it barely had any lifespan. Yesterday when the battery died, it refused to turn on, no red light or nothing, even when i charge it or use another battery..HELPPPP!!!! ( Im new to this forum)

[JSanders Resident Expert]

You need to get a new battery.

[heemiiF]

i used another battery, still no response. is it possible the phone is dead?