Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
Reply
New Member
rbkirk
Posts: 2
Registered: ‎05-13-2008

New Battery

I have recently put in a new battery in my phone. All that comes up is a picture of a battery with a diagonal line going thru it.  Does anyone know what that means. I have been trying to charge the battery for the last three days and nothing is happening.
Please use plain text.
Forums Advisor I
JeremyKitching
Posts: 661
Registered: ‎04-02-2008

Re: New Battery

Either the battery is defective or it is not the correct battery model for your BlackBerry. What BlackBerry model do you have, and what model of battery did you purchase?
Please use plain text.
New Member
rbkirk
Posts: 2
Registered: ‎05-13-2008

Re: New Battery

I have the blackberry 8130 model and the battery is a blackberry. It says blackberry on it as well as c-m2. Where do I find the model number of the battery.

 

Thank you

Please use plain text.
Forums Advisor I
JeremyKitching
Posts: 661
Registered: ‎04-02-2008

Re: New Battery

That is the correct mdoel number, and that battery should be compatible for the 8130. I wonder if something is happening with the battery itself. Did you purchase the battery from a store? If so, see if you can have it exchanged or try another battery (of the same model) to see if the same thing happens. I have the Pearl 8120 and it uses the same battery as your 8130 (CM-2).
Please use plain text.