General BlackBerry® Functions and Features

[rbkirk]

I have recently put in a new battery in my phone. All that comes up is a picture of a battery with a diagonal line going thru it.  Does anyone know what that means. I have been trying to charge the battery for the last three days and nothing is happening.

[JeremyKitching]

Either the battery is defective or it is not the correct battery model for your BlackBerry. What BlackBerry model do you have, and what model of battery did you purchase?

[rbkirk]

I have the blackberry 8130 model and the battery is a blackberry. It says blackberry on it as well as c-m2. Where do I find the model number of the battery.

Thank you

[JeremyKitching]

That is the correct mdoel number, and that battery should be compatible for the 8130. I wonder if something is happening with the battery itself. Did you purchase the battery from a store? If so, see if you can have it exchanged or try another battery (of the same model) to see if the same thing happens. I have the Pearl 8120 and it uses the same battery as your 8130 (CM-2).