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New Contributor
Fakzer
Posts: 4
Registered: ‎11-12-2012
My Device: blackberry curve 9300

Problem with internet

I have a problem with my internet,it says that I'm not connected to the server or bad gateway 502,what do I do?
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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: Problem with internet

Are you running BES (BlackBerry Enterprise Server)?

 

 

Cheers.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Problem with internet

Did you subscribe for BlackBerry data plan from your mobile operator?

tanzim                                                                                  
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New Contributor
Fakzer
Posts: 4
Registered: ‎11-12-2012
My Device: blackberry curve 9300

Re: Problem with internet

Yes I did subscribe for Blackberry data plan from my mobile operator...I'm not running BES.
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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Problem with internet

Try this -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.


tanzim                                                                                  
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New Contributor
Fakzer
Posts: 4
Registered: ‎11-12-2012
My Device: blackberry curve 9300

Re: Problem with internet

Did that many times but it stil doesn't work...it says "that I'm not connected to the server or bad gateway 502 or just error".
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New Contributor
Fakzer
Posts: 4
Registered: ‎11-12-2012
My Device: blackberry curve 9300

Re: Problem with internet

The facebook server has returned an unknown error and can not complete your request...what does that mean?
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: Problem with internet


Fakzer wrote:
I have a problem with my internet,it says that I'm not connected to the server or bad gateway 502,what do I do?

if you are not on BES, please read this article from the public knowledge base:

 

KB13962 HTTP error 502




The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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