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New Contributor
Posts: 3
Registered: ‎04-12-2013
My Device: Torch - 2

Problems with Blackberry ID

[ Edited ]



I am having 2 major issues with my Blackberry.:


1) unable to setup my Gmail account on my blackberry.


2) Problems with my Blackberry ID.


When I go to Options -->Device-->Blackberry ID

I am getting this error message " Unable to update your Blackberry ID account information"

The screen name in my blackberry shows  **removed**


Please please please assist me as I want to have my Gmail on Blackberry ASAP.


Awaiting in anticipation.







Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.


Posts: 6,541
Registered: ‎10-27-2010
My Device: HTC One, PlayBook, LE Z10, DE Q10

Re: Problems with Blackberry ID

This forum is for BFBB. You might want to try the user support forums.
Hall of Famer II
Posts: 48,809
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: Problems with Blackberry ID



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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