General BlackBerry® Functions and Features

[kellybih2006]

Hi i am using a blackberry curve 8520. i download the BBSAK SOFTWARE on my laptop. i click on the wipe device button and after that it showed me a white screen with this message (reload software: 507).pls help me out i will be very great-full.

[JSanders Resident Expert · Accepted solution]

The 507 error is a direct error of using the BBSAK Wipe Device function. The device no longer sees any operating system on the device.

At this point you need to load the OS on the device.

See the link below for the download, and follow these simple installation instructions.

First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp


1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

**Starting with the later OS6 releases, there are now three copies of VENDOR.XML
C:\Program Files\Common Files\Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
==========OR============
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
C:\Documents and Settings\*name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
C:\Documents and Settings\*name*\Application Data\Research In Motion\BlackBerry\Loader XML
You can also just search for VENDOR.XML. Make sure that you choose ADVANCED SEARCH and include hidden files. It should show the file in at three locations. Delete every copy that it finds.

[kellybih2006]

hi. i followed the procedures u gave me and download it.here is the file name: (File name: 8520wifiM_PBr4.6.1_rel409_PL4.2.0.118_A4.6.1.272_MTN_Cameroon.exe). i instaled it  and deleted the vendor.xml. i then open the loader exe. it showned me " Welcome to the application wizard. i click on next then it showe me " communincation port selection and it automaticaly deteceted my PIN. i click on next  then it showed me connecting to device. after  about 20 seconds, this message appeared "  The black Beryy desktop sofware does not have
Black Berry device sofware for the dwvicw that
you have connected to the computer.Contact
your wireless service provider or system administrator"

what can i do know? am stucked

[kellybih2006]

thanks very much. it finaly work after trying it over and over. thanks very much once more