Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Contributor
Posts: 2
Registered: ‎03-20-2013
My Device: 9900

Unlocked Blackberry 9900 (ATT brand) on TMobile - visual voicemail

Hello, I have an unlocked Blackberry 9900 (formerly/originally AT&T) and I'm trying to use TMobile visual voice mail on it.


I have had visual voice mail working on my previous Blackberry 9780.

Here, using the application that comes with the Blackberry 9900 I can't seem to set this up properly -- if I say I've added VVM to my account and use the Call Voice Mail option I just get to the regular voice mail system with the interactive prompts.

If I say 'no' to added VVM, then it says to contact www.att.com/mywireless to set it up.

The way the system is running right now I get a 129 text message with every voice mail or call:




Any thoughts or ideas on how I can fix this?


Thank you all.