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New Contributor
WaltS
Posts: 2
Registered: ‎12-26-2012
My Device: cirve 9330

Voice mail

When I call voice mail, it tells me to "enter password" when I do it dials automaticly, "a 3 second pause shows up on the screen". It dials then tells me that its the wrong password. I even reset the password and the same thing happens. I can never get through with the "611" number. Any help out there. Thanks
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Forums Veteran II
Wolf359
Posts: 3,428
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Voice mail

[ Edited ]

I wonder if you have dialing extensions configured:

take a look here:

http://docs.blackberry.com/en/smartphone_users/deliverables/25326/Set_options_for_dialing_extensions...

 

You can also call verizon from another phone, they may have a quick fix too.

(800) 922-0204

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New Contributor
WaltS
Posts: 2
Registered: ‎12-26-2012
My Device: cirve 9330

Re: Voice mail

Thanks for your help, that didn't work. I'll just have to call Verizon. Thanks
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Forums Veteran II
Wolf359
Posts: 3,428
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Voice mail

ok.  Let us know what happens.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.